Customer Success Manager, MENA
SignzyBTM Layout, BangalorePosted a month agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
Signzy provides SaaS solutions for banking and fintech clients. You will onboard B2B customers, support adoption and renewals, and coordinate customer needs with internal teams.
What you'll do
- Support onboarding and timely go-lives for B2B customers
- Monitor customer usage, health scores, and engagement
- Identify adoption risks and support renewal processes
- Handle customer queries and coordinate escalations
- Relay customer feedback and feature requests to internal teams
- Prepare customer success reports and maintain CRM records
Skills
Must have
- Customer success
- Account management
- Customer onboarding
- Customer retention
- SAAS
Nice to have
- Banking workflows
- Payments
- Kyc
- Aml
- Compliance
- API integrations
Tools
- Salesforce
- HubSpot
- Gainsight
- Zendesk
Who it's for
- Experience
- 1 to 3 years
- Domain
- fintech banking saas
About Signzy
Signzy has 9 open roles in Bangalore, at Signzy HQ (Garuda BHIVE Workspace). See every Signzy role.
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