AI Success Manager (US West Customer Hours)
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About the role
Glean provides an enterprise Work AI platform for search, assistants, and AI agents. You will guide enterprise customers from use-case discovery through deployment, adoption, and measurable business outcomes.
What you'll do
- Build trusted relationships with customer executives, teams, and practitioners
- Identify and prioritize high-impact AI use cases and roadmaps
- Lead deployment readiness, configuration, rollout, and production support
- Drive change management, training, and adoption with AI Outcomes Managers
- Define KPIs and ROI measures, then review post-deployment results
- Monitor customer health and share product needs with internal teams
Skills
Must have
- Enterprise AI
- Technology transformation
- Customer success
- Technical account management
- AI consulting
- Deployment
- Change management
- Value measurement
- APIs
- Integrations
Who it's for
- Experience
- 6+ years
- Domain
- enterprise ai saas
About Glean
Glean has 15 open roles in Bangalore, at Glean Search Technologies India Pvt Ltd. See every Glean role.
More at Glean
Mid level · Hybrid · 3 to 5 years
Entry level · Hybrid · 1 to 3 years
Senior · Hybrid · 7 to 10 years
Lead or staff · Hybrid · 8 to 10 years
Senior · Hybrid · 7 to 10 years
Lead or staff · Hybrid · 8+ years
Senior · Hybrid · 6+ years
Manager · Hybrid · 8 to 12 years
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