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AI Success Manager (US West Customer Hours)

GleanBangalorePosted 4 months ago
  • Senior
  • Hybrid
  • Full time
  • 6+ years
  • US hours shift
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About the role

Glean provides an enterprise Work AI platform for search, assistants, and AI agents. You will guide enterprise customers from use-case discovery through deployment, adoption, and measurable business outcomes.

What you'll do

  • Build trusted relationships with customer executives, teams, and practitioners
  • Identify and prioritize high-impact AI use cases and roadmaps
  • Lead deployment readiness, configuration, rollout, and production support
  • Drive change management, training, and adoption with AI Outcomes Managers
  • Define KPIs and ROI measures, then review post-deployment results
  • Monitor customer health and share product needs with internal teams

Skills

Must have

  • Enterprise AI
  • Technology transformation
  • Customer success
  • Technical account management
  • AI consulting
  • Deployment
  • Change management
  • Value measurement
  • APIs
  • Integrations

Who it's for

Experience
6+ years
Domain
enterprise ai saas

About Glean

Glean has 15 open roles in Bangalore, at Glean Search Technologies India Pvt Ltd. See every Glean role.

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