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Customer Experience Executive

SolarSquareIndiranagar, BangalorePosted 5 months ago
  • Entry level
  • Full time
  • 1 to 4 years
  • ₹4 to 5 LPA
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About the role

SolarSquare designs, installs and finances rooftop solar systems for homes across India. This role reviews field sales conversations, captures customer feedback and helps improve sales scripts, pitch quality and consultant coaching.

What you'll do

  • Evaluate field sales conversations for process adherence and pitch effectiveness
  • Review and optimize calling scripts using customer responses and campaign needs
  • Speak with customers after meetings to capture questions and objections
  • Share feedback and coaching points with sales and training teams
  • Track coaching outcomes and consistency in communicating product value propositions

Skills

Must have

  • Customer experience
  • Sales quality analysis
  • Call quality analysis
  • Customer complaint handling
  • Sales training

Nice to have

Who it's for

Experience
1 to 4 years
Domain
residential solar energy

About SolarSquare

SolarSquare has 8 open roles in Bangalore, at SolarSquare Bengaluru (Incubex). See every SolarSquare role.

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