Customer Success Executive
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About the role
HUB creates interior design spaces and manages projects for clients. The Customer Success Executive guides clients through the design process, coordinates project delivery, resolves issues, and supports retention.
What you'll do
- Manage client relationships and respond to inquiries and concerns
- Coordinate project timelines with design teams, project managers, and suppliers
- Guide new clients through onboarding and design consultations
- Resolve project issues and follow up after completion
- Educate clients about materials, styles, and space maintenance
- Track satisfaction, collect feedback, and report client status
Skills
Must have
- Customer success
- Account management
- Project coordination
- Client onboarding
- Issue resolution
- Customer retention
Nice to have
- Interior design
Tools
- Salesforce
- Monday.com
Who it's for
- Experience
- 2 to 3 years
- Domain
- interior design
About Hubinterior
Hubinterior has 14 open roles in Bangalore, at HUB Interior Corporate Office, HBR Layout. See every Hubinterior role.
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