Customer Success Manager
Eka CareWhitefield, BangalorePosted 3 months agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
Eka Care builds health technology for doctors, including clinical documentation, electronic medical records, personal health records, and developer infrastructure. You will onboard and support doctor cohorts, drive product adoption and retention, and coordinate customer feedback and resolutions.
What you'll do
- Onboard, train, and support assigned doctor cohorts
- Build customer relationships and identify product adoption opportunities
- Coordinate with product and support teams to resolve customer issues
- Review customer satisfaction trends and identify areas for improvement
- Develop customer referrals and case studies with sales and marketing
Skills
Must have
Nice to have
- Event planning
Tools
- CRM software
Who it's for
- Experience
- 1 to 3 years
- Languages
- english, hindi
- Domain
- healthtech
About Eka Care
Eka Care has 19 open roles in Bangalore, at Eka Care, Windmills of your mind (EPIP). See every Eka Care role.
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