Key Account Manager - Marathi (AstroLokal)
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About the role
AstroLokal connects users with verified astrologers through localized chat, voice, and live consultations. You will manage astrologer accounts, improve their performance and retention, and coordinate quality, training, and operational support.
What you'll do
- Manage astrologer relationships and address account queries
- Track performance metrics and create improvement plans
- Coach astrologers on consultation quality and platform policies
- Improve profile visibility, engagement, earnings, and retention
- Coordinate teams to resolve escalations and compliance issues
Skills
Must have
- Account management
- Customer retention
- Account growth
- Performance management
- Client engagement
- Relationship management
- Conflict resolution
- Negotiation
Tools
- CRM
- Reporting dashboards
- Excel
- Google sheets
Who it's for
- Education
- Bachelor's degree
- Degree
- business administration, management, marketing
- Experience
- 3 to 5 years
- Languages
- marathi, english
- Domain
- astrology services
About Lokal App
Lokal App has 28 open roles in Bangalore, at Lokal HSR Layout office. See every Lokal App role.
More at Lokal App
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