Renewals Analyst
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About the role
Vectra provides an AI-driven platform for detecting and responding to cyber threats across hybrid and multi-cloud environments. The Renewals Analyst manages customer contract renewals, supports retention and expansion, and maintains renewal forecasts and reporting.
What you'll do
- Execute contract renewals for assigned accounts
- Contact customers to confirm renewal details and address questions
- Identify expansion opportunities and coordinate with account and customer success teams
- Prepare and finalize renewal contracts
- Maintain CRM renewal data, track KPIs, and provide updates
- Recommend improvements to renewal processes and workflows
Skills
Must have
- Renewals
- Account management
- Customer success
- Inside sales
- Negotiation
- Customer retention
- Salesforce
- Data analysis
Nice to have
- SAAS
- Subscription business models
- Contract administration
Tools
Who it's for
- Education
- Bachelor's degree
- Degree
- business, sales
- Experience
- 1 to 6 years
- Languages
- english
- Domain
- cybersecurity
About Vectra
Vectra has 6 open roles in Bangalore, at Vectra AI India Pvt. Ltd. (Redbricks). See every Vectra role.
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