Technical Account Manager
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About the role
Vectra provides AI-driven threat detection and response for hybrid and multi-cloud enterprises. The Technical Account Manager guides enterprise customers through onboarding, adoption, support, renewals, and expansion of Vectra products.
What you'll do
- Guide enterprise customers through onboarding, adoption, and value realization
- Manage customer relationships and conduct executive business reviews
- Monitor customer health and address renewal risks
- Integrate Vectra products into customers’ business processes and technical ecosystems
- Coordinate incident response and customer issue resolution
- Identify expansion opportunities and report customer success metrics
Skills
Must have
- Customer success
- Account management
- Network security
- TCP/IP
- DNS
- VPN
- Ssl
- Cybersecurity
- Project management
- Renewal management
Tools
- Chatgpt enterprise
- Microsoft copilot
Who it's for
- Education
- Bachelor's degree
- Experience
- 5+ years
- Domain
- cybersecurity
About Vectra
Vectra has 6 open roles in Bangalore, at Vectra AI India Pvt. Ltd. (Redbricks). See every Vectra role.
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