Technical Account Manager (TAM)
LegionBasavanagudi, BangalorePosted 2 months agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
Legion provides an AI-driven workforce management platform that helps businesses optimize labor efficiency and employee engagement. The Technical Account Manager advises customers on configuration and adoption, coordinates complex issues, and connects customer needs with internal teams.
What you'll do
- Serve as the dedicated technical contact for assigned customer accounts
- Recommend system configuration and optimization based on customer needs
- Coordinate support tickets and escalate complex issues to internal teams
- Prepare customers for product releases and drive feature adoption
- Review customer workstreams, issues, and next steps in regular meetings
Skills
Must have
- Technical account management
- Root cause analysis
- System configuration
- Workforce management
Nice to have
- Workforce management consulting
- Workforce management integration
- Change management
- Agile software development
Tools
- Workato
- Dell boomi
- Jitterbit
- Snaplogic
- Jira
- GitHub
- Jenkins
Who it's for
- Education
- Bachelor's degree
- Experience
- 3+ years
- Languages
- english
- Domain
- workforce management saas
About Legion
Legion has 8 open roles in Bangalore, at Legion Technologies India, S V Complex. See every Legion role.
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