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Client Solutions Associate

  • Entry level
  • Full time
  • 1 to 4 years
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About the role

Arcana provides portfolio intelligence software for hedge funds and asset managers to analyze investment performance, risk, and exposures. The Client Solutions Associate resolves client platform and analytics issues, supports onboarding, and helps improve workflows.

What you'll do

  • Resolve client questions and platform support requests
  • Troubleshoot portfolio analytics, data workflow, and platform issues
  • Support client onboarding and implementation projects
  • Coordinate with product, engineering, and data teams on complex issues
  • Identify recurring client pain points and share platform feedback

Skills

Must have

Nice to have

  • Institutional client support
  • Enterprise software support
  • SQL
  • Python

Tools

Who it's for

Education
Bachelor's degree
Degree
finance, economics, engineering, mathematics, computer science
Experience
1 to 4 years
Domain
fintech investment analytics

About Arcana Analytics

Arcana Analytics has 6 open roles in Bangalore, at Arcana Analytics India Pvt Ltd (IndiQube Townhub). See every Arcana Analytics role.

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