Customer experience -Pet Relationship Manager

Supertails provides pet care products and services. The Pet Relationship Manager supports key customers across calls and chat, resolving queries and recommending tailored pet care solutions.

• Handle inbound and outbound customer calls
• Respond to customers through live chat
• Resolve customer inquiries and complaints, escalating when needed
• Build relationships with key customers and understand their needs
• Recommend suitable pet care products and services
• Explain product features, benefits, and usage

Domain

pet care ecommerce

Supertails has 10 open roles in Bangalore, at Supertails head office, Indiranagar. See every Supertails role.