Pet Relationship Manager
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About the role
Supertails provides veterinary care, training, telehealth consultations, and pet supplies through digital services and physical outlets. The Pet Relationship Manager welcomes pet parents, coordinates clinic visits, supports service and product sales, and maintains the clinic environment.
What you'll do
- Welcome pet parents and serve as the first point of contact
- Manage visit schedules for veterinarians, groomers, and customers
- Answer questions and explain clinic services and products
- Recommend pet products and services and process transactions
- Maintain shelf displays, records, and an organized clinic
- Follow facility service standards and operating procedures
Skills
Must have
- Customer service
- Relationship building
- Retail sales
- Cross-selling
- Upselling
- Merchandising
- Customer journey management
Nice to have
- Pet care
Who it's for
- Experience
- 1+ years
- Domain
- pet healthcare and retail
About Supertails
Supertails has 10 open roles in Bangalore, at Supertails head office, Indiranagar. See every Supertails role.
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