Customer Operations Associate
Ethos LifeBellandur, BangalorePosted a month agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
Ethos provides technology and online services for life insurance customers, agents and carriers. You will support customers and insurance agents with policy, payment and contract inquiries across email, chat, SMS and phone.
What you'll do
- Answer customer and agent inquiries across email, chat, SMS and phone
- Communicate accurate policy status and agent compensation information
- Process customer and agent requests within service levels
- Learn Ethos products, processes and partner agent systems
- Identify process improvements and collaborate on agreed solutions
Skills
Must have
- Customer support
- Customer service
- Email support
- Live chat support
- Phone support
- Sms support
- Insurance policy support
- Payment and contract support
Nice to have
- Life insurance
Tools
Who it's for
- Experience
- 1 to 3 years
- Domain
- life insurance
About Ethos Life
Ethos Life has 35 open roles in Bangalore, at Ethos Life Technologies (India) Pvt Ltd. See every Ethos Life role.
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