Policy Administration Associate

Ethos provides technology-enabled life insurance products and administration for consumers, agents, and carriers. The associate will handle policy servicing requests, maintain records, and support policyholders by phone while meeting service and quality goals.

• Handle high volumes of policy servicing requests and complex transactions
• Maintain accurate policy records and transaction details
• Resolve customer requests and escalations with cross-functional colleagues
• Meet individual and team production, service, and quality goals
• Identify and implement improvements to policy administration processes
• Provide dedicated phone-based support to policyholders

Experience

3+ years

Domain

life insurance

Ethos Life has 35 open roles in Bangalore, at Ethos Life Technologies (India) Pvt Ltd. See every Ethos Life role.