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Solution Support Manager

AgilentWhitefield, BangalorePosted 5 months ago
  • Manager
  • Full time
  • 10+ years
  • Day shift
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About the role

Agilent provides laboratory and clinical technologies for research, diagnostics, and safety testing. The Solution Support Manager will build technical team capabilities, strengthen service delivery, and drive customer experience and service business growth.

What you'll do

  • Translate regional strategies into country-level priorities and execution plans
  • Build and develop technical teams prepared for complex products and workflows
  • Coordinate execution across Sales, Service, and Solution teams
  • Engage customers and lead programs to improve productivity and reduce downtime
  • Drive service revenue growth, operational efficiency, and cost optimization

Skills

Must have

  • Technical product support
  • Service delivery
  • Application workflows
  • Team management
  • Service business metrics
  • Operational efficiency
  • Customer experience

Who it's for

Education
Bachelor's degree
Degree
chemistry, pharma, engineering
Experience
10+ years
Domain
laboratory and clinical technologies

About Agilent

Agilent has 8 open roles in Bangalore, at Agilent Technologies India Bangalore. See every Agilent role.

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