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About the role
Kapture CX provides AI-powered SaaS for customer experience, automation, and enterprise workflows. You will advise enterprise customers on AI-led growth opportunities, platform adoption, and account expansion.
What you'll do
- Build relationships with enterprise stakeholders and advise on growth initiatives
- Identify AI-led use cases and drive upsell and cross-sell opportunities
- Lead strategic business reviews, workshops, and executive presentations
- Partner with Product, Solutions, Delivery, and Customer Success teams on adoption
- Analyze customer challenges and metrics to recommend automation improvements
Skills
Must have
- Account management
- Upselling
- Cross-selling
- Business case development
- Growth strategy
- Customer expansion
- Enterprise customer management
Nice to have
- Digital transformation
- Customer experience
- Artificial intelligence
- Automation
Who it's for
- Experience
- 6 to 10 years
- Domain
- ai-powered customer experience saas
About Kapture CX
Kapture CX has 19 open roles in Bangalore, at Kapture CX Head Office, Brigade Summit. See every Kapture CX role.
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