VRM Associate- Bangalore

Paytm Payments Services supports merchants and consumers through digital payments and lending services. The Virtual Relationship Manager will manage enterprise merchant accounts, resolve escalations and support retention and business growth.

• Build relationships with enterprise clients and support retention
• Develop account strategies to grow merchant business
• Resolve client escalations and serve as the main point of contact
• Coordinate cross-functional teams to deliver customized solutions
• Report on retention, satisfaction and business growth metrics
• Collect client feedback to inform product and service improvements

Education

Bachelor's degree

Domain

fintech payments

Paytm Payments Services has 19 open roles in Bangalore, at One 97 Communications (Paytm) - The Hub. See every Paytm Payments Services role.