Sr. Managed Services Consultant (AMER Shift)

Sprinklr provides an AI-native platform for managing customer experience across social media, marketing, and contact center channels. This consultant will help enterprise customers adopt the platform, improve outcomes, and identify opportunities for retention and growth.

• Develop solutions that connect customer requirements to Sprinklr use cases
• Configure the platform to meet customer needs and address product gaps
• Improve customer adoption, contract consumption, retention, and expansion
• Build client relationships and provide ongoing product training
• Collaborate with product and engineering teams on customer feedback

Experience

4+ years

Domain

b2b saas customer experience

Sprinklr has 13 open roles in Bangalore, at Sprinklr Bangalore. See every Sprinklr role.